Refund/Cancelation Policy:

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The Agreement cannot be canceled except by mutual written consent of both the Client and Bliss Events Group. Failure to submit a written notice of cancellation will result in a bill for the total agreed amount sent to Client.

 

If cancellation is initiated within 30 days of the event, the client signing the contract is liable to pay the balance in full.  This balance will be equal to the package balance 30 days prior to the event. If Client has to terminate Bliss Events Group’s services, the Client agrees to the following conditions: (1) more than 1-day but less than 100 days prior to the event date, no refund of any fees paid will be issued. (2) If the event is canceled more than 100 days prior, payments made beyond the initial deposit amount will be fully refunded less any time worked, consultations & transactional fees.  Deposits are non-refundable.

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If the Client has to terminate Bliss Events Group’s services due to extreme inclement weather, Bliss Events Group must be given a minimum of 24 hours advance notice and concur with the termination. In this circumstance, Bliss Events Group will apply the total invoiced fee of the event date toward a future event date if Bliss Events Group and Client sign a new contract within thirty days of Client terminating Bliss Events Group’s services. Any new date requested by Client is subject to Bliss Events Group’s availability. If the contract for this new event date is terminated, no refund or event rescheduling will be permitted.

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This agreement shall be excused of detention by sickness, accidents, riots, strikes, epidemics, acts of God, force majeure or any other legitimate condition beyond Bliss Events Group’s control and Bliss Events Group agrees to take prudent action, circumstances permitting, to provide the client with an alternative services, or a full refund of all payments (Less the deposit and any time worked, consultations & transactional fees). The Client agrees that under all circumstances, Bliss Events Group’s liability shall be exclusively limited to an amount not to exceed the contracted performance fee. The Client agrees to defend, indemnify, assume liability for, and hold Bliss Events Group harmless from any claims, damages, losses and expenses by or to any person, regardless of the basis, which pertains or results directly or indirectly to Bliss Events Group or its agents. 

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It is understood that if this is a “Rain or Shine” event, Bliss Events Group’s compensation is in no way affected by inclement weather. The agent of Bliss Events Group reserves the right, in good faith, to stop or cancel the performance should the weather pose a potential danger to him, the equipment, or audience. Every effort will be made to continue the performance; however safety is paramount in all decisions. Bliss Events Group's compensation will not be affected by such cancellation.

 

Your satisfaction is extremely important to Bliss Events Group.  If you are not fully satisfied with our service, please contact us to discuss your concerns at Hello@blisseventsgroup.com.